Shipping policy
SHIPPING POLICY
Effective Date: 27th January 2026
At AmBelle, we aim to ensure safe and timely delivery of your skincare essentials.
1. Shipping Locations
We currently ship across India.
International shipping is not available at this time.
2. Order Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays are processed on the next working day.
3. Delivery Timeline
Estimated delivery timelines:
|
Location |
Delivery Time |
|
Metro Cities |
3–5 business days |
|
Non-Metro Areas |
5–8 business days |
|
Remote Areas |
7–10 business days |
Timelines may vary based on courier operations and external factors.
4. Shipping Charges
- Shipping charges, if applicable, are displayed at checkout.
- Free shipping may be offered during promotions.
5. Order Tracking
Once dispatched, you will receive tracking details via SMS/email.
You can track your order using the provided link.
6. Delivery Attempt & Responsibility
- Our courier partners will attempt delivery up to two times.
- If delivery fails due to incorrect address or unavailability, re-shipping charges may apply.
Please ensure accurate delivery details.
7. Damaged or Tampered Packages
If your package appears damaged, opened, or tampered with, please refuse delivery.
If accepted, AmBelle will not be responsible for missing or compromised items.
8. Address Changes
Address changes are possible only before dispatch.
Once shipped, modifications cannot be made.
9. Delays & Force Majeure
AmBelle is not responsible for delays caused by:
- Natural disasters
- Strikes
- Lockdowns
- Courier disruptions
- Government restrictions
10. Undelivered / Returned Packages
If an order is returned due to:
- Incorrect address
- Customer unavailability
- Refusal of delivery
Re-shipping charges may apply.
Refunds, if any, will be processed after deducting shipping costs.
11. Contact Information
For shipping-related queries:
📧 contact@ambelle.in